May 31, 2008 0
Reputation is Built on First Impressions
My Mom always told me, “There’s no second chance to make a good first impression.”
Your people create strong impressions that become part of your reputation.
Who speaks your Reputation?
Who speaks for your company?
Who touches your customers?
Who wears your company logo?
Do they create a lasting reputation you want to keep?
The person behind the phone, behind the counter, and even behind the wheel, is critically important to your reputation. Read the rest of this entry »